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Recognizing Warning Signs and How to Help Someone in Crisis

Writer: Rena Sanrelus
Rena Sanrelus
Sep 8
5 min read

Updated: Oct 15

This post is informational and not a substitute for professional care. If someone is in immediate danger, call 911. If you or someone else may be thinking about suicide in the United States, call or text 988 to reach the Suicide & Crisis Lifeline.


A person in crisis may not say, “I need help.” They may say they are tired, feel like a burden, stop answering messages, or give away things that matter to them. The signs can be quiet. They can also be sudden.


World Suicide Prevention Day, observed every year on September 10, is a reminder that suicide prevention is not only the work of clinicians and crisis teams. Friends, family members, neighbors, teachers, coworkers, and faith leaders can all play a part by noticing changes, asking direct questions, and staying connected.


Eye-level view of two people sitting together on a quiet park bench.
A calm presence can help someone feel less alone.

Warning signs can look different from person to person


There is no single way a crisis looks. Some people become openly distressed. Others act calm after a long period of pain, which can be easy to misread as improvement.


Pay attention to changes from that person’s usual behavior, especially when they follow a loss, breakup, illness, trauma, job change, legal issue, financial stress, or increased substance use.


Common warning signs include:


  • Talking about wanting to die, disappear, or not wake up

  • Saying they feel trapped, hopeless, empty, or like a burden

  • Withdrawing from friends, family, school, work, or activities

  • Giving away meaningful possessions

  • Saying goodbye in a way that feels final

  • Searching for ways to harm themselves

  • Increased use of alcohol or drugs

  • Sleeping much more or much less than usual

  • Sudden mood swings, rage, anxiety, or deep sadness

  • Taking unusual risks or acting as if they do not care what happens


Some warning signs may sound indirect. A person might say:


“Everyone would be better off without me.”

Take statements like this seriously, even if the person says they are joking. A calm, caring response is safer than ignoring it.


Ask directly and stay calm


Many people worry that asking about suicide will “put the idea in someone’s head.” Asking does not create suicidal thoughts. It can lower the sense of isolation and open a door to help.


Use clear language. Avoid vague questions like, “You’re not going to do something crazy, right?” That can make someone feel judged.


Try:


  • “Are you thinking about suicide?”

  • “Have you thought about hurting yourself?”

  • “Do you feel like you might not be safe right now?”

  • “I’m really glad you told me. I want to stay with you while we get help.”


If they say yes, do not panic. Take a breath. Keep your voice steady. Thank them for trusting you.


You do not need the perfect words. You need to show that you are listening and that their life matters.


Close-up of two hands wrapped around warm mugs on a kitchen table.
Small, steady moments can make hard conversations feel safer.

Listen more than you speak


A person in crisis may already feel ashamed, overwhelmed, or afraid of being judged. Advice can wait. The first goal is connection.


Say less of this:


  • “You have so much to live for.”

  • “Other people have it worse.”

  • “Just think positive.”

  • “You can’t feel that way.”


Say more of this:


  • “I’m sorry you’re in so much pain.”

  • “I’m here with you.”

  • “You don’t have to handle this by yourself.”

  • “Thank you for telling me.”

  • “Let’s get through the next few minutes together.”


Listening does not mean agreeing with hopeless thoughts. It means making room for the person to speak honestly without having to defend their pain.


If they are crying, quiet, angry, or numb, stay present. Silence can be uncomfortable, but it is not failure. A steady presence can be powerful.


Help make the moment safer


If someone says they might hurt themselves, treat it as urgent. Do not leave them alone if there is an immediate risk.


A few practical steps can help reduce danger while you connect them with professional support:


  1. Stay nearby


    Stay in the same room or remain on the phone or video call if you are not physically with them.


  2. Move toward help


    Call or text 988 together. If danger is immediate, call 911.


  3. Reduce access to harm


    If it is safe for you to do so, help put distance between the person and items they could use to hurt themselves, such as medications, firearms, or sharp objects. Do not put yourself at risk.


  4. Bring in another trusted person


    Contact a family member, friend, counselor, doctor, clergy member, or crisis team. Do not promise to keep suicidal thoughts secret.


  5. Keep needs simple


    Offer water. Encourage slow breathing. Sit somewhere quiet. Lower noise and stimulation when possible.


This is not about solving every problem in one conversation. It is about helping the person survive the crisis and reach the next layer of support.


Wide-angle view of a quiet living room with a phone and glass of water on a side table.
A safer space can support the next step toward help.

Stay connected after the crisis passes


When the most urgent moment has passed, support still matters. A follow-up text the next day can mean more than you know.


Keep it simple:


  • “I’m thinking of you today.”

  • “Do you want company for a bit?”

  • “Would it help if I sat with you while you call your counselor?”

  • “Can we make a plan for tonight?”


Encourage professional care when possible. That may include a therapist, primary care doctor, psychiatrist, school counselor, employee assistance program, support group, or crisis service.


If the person has a safety plan, ask if they can share the parts that help you support them. A safety plan often includes warning signs, coping steps, people to contact, professional resources, and ways to make the environment safer.


What not to do when someone is in crisis


Even caring people can respond in ways that increase shame or fear. Try to avoid:


  • Debating whether their pain is “bad enough”

  • Acting shocked or angry

  • Making the conversation about guilt

  • Minimizing their feelings

  • Leaving them alone when they may be in immediate danger

  • Promising secrecy

  • Assuming they are safe because they look calm


A crisis can be frightening for helpers too. If you support someone through suicidal thoughts, seek support for yourself afterward. Talk with a counselor, call 988 for guidance, or reach out to someone you trust.


Eye-level view of a handwritten note beside a small candle on a windowsill.
A simple message can remind someone they are not alone.

A caring response can change the next moment


You do not have to be a mental health expert to help someone in crisis. You can notice. You can ask directly. You can listen without judgment. You can stay with them and connect them to help.


On World Suicide Prevention Day, September 10, the message is simple and urgent: take warning signs seriously, and do not wait for perfect words before reaching out.


If someone may be in danger right now, call 911. If you or someone you know is struggling with suicidal thoughts in the United States, call or text 988 for immediate, confidential crisis support.


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